Crucial Conversations

Crucial Conversations helps members recognize high-stakes situations before they escalate into crises. This course provides stewards and Joint Occupational Health and Safety (JOHS) committee representatives with the methods needed to bring interactions back to a safe place when they have taken a turn for the worse.

Participants complete learning activities relevant to their work while gaining dialogue skills to achieve shared objectives with respect. The techniques are easy to learn and can be practiced in small steps until mastered, helping transform stewards’ and JOHS committee representatives’ ability to communicate effectively.

Course Format

Blended Learning: Online learning activities and two in-person live sessions

Pre-Requisites:

• Be an active steward OR active JOHSC Representative
• Have not completed Crucial Conversations in the last 5 years

_{Note: an online, on-demand Crucial Conversations course (non salary-reimbursed) is also available for all members. For upcoming offerings, please see the BCNU events calendar.}

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